{"id":587,"date":"2025-04-22T18:59:10","date_gmt":"2025-04-22T18:59:10","guid":{"rendered":"https:\/\/www.acsameda.com\/?page_id=587"},"modified":"2025-04-22T19:08:34","modified_gmt":"2025-04-22T19:08:34","slug":"terms_and_conditions","status":"publish","type":"page","link":"https:\/\/www.acsameda.com\/en\/terms_and_conditions\/","title":{"rendered":"Terms & Condition"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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TERMS:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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hotel policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Travel insurance policy<\/strong><\/p>

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We recommend taking out a travel insurance policy that covers trip cancellations, flight delays, accidents, illnesses and any unforeseen events that may affect your journey.<\/p>

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Cancellation policy<\/strong><\/p>

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Refundable rates<\/p>

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  • Free cancellation up to 20 days before arrival.<\/li>
  • A credit card is required as a guarantee.<\/li><\/ul>

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    The total reservation amount will be charged 20 days before arrival and will be non-refundable.<\/p>

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    Non-refundable rates<\/p>

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    • The full reservation amount is non-refundable.<\/li>
    • The provided credit card will be charged immediately for 100% of the booking amount.<\/li><\/ul>

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      Room rates<\/p>

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      • Rates are per double occupancy.<\/li>
      • 10% VAT included.<\/li>
      • City tax of \u20ac2.50 per person per night not included (to be paid at the hotel).<\/li>
      • Breakfast included.<\/li>
      • All reservations, whether refundable or non-refundable, must be confirmed with full payment<\/li><\/ul>

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        Third guest<\/p>

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        An extra charge of \u20ac50 per night applies<\/p>

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        Children<\/p>

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        • Minimum age: 8 years old (considered as adults).<\/li><\/ul>

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          Baby-sitting service is not available<\/p>

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          Payment Methods<\/strong><\/p>

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          Room payment<\/p>

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          • Visa \/ Mastercard<\/li>
          • Secure Payment Link<\/li><\/ul>

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            Services payment<\/p>

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            • Visa \/ Mastercard<\/li>
            • Cash<\/li><\/ul>

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              Currency exchange<\/strong><\/p>

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              If you need to exchange currency, we can recommend a nearby exchange agency in Acsameda<\/p>

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              Capacity<\/strong><\/p>

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              • The riad accommodates a maximum of 15 guests<\/li>
              • Guests must be legally able to enter into a contract<\/li><\/ul>

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                We do not accept reservations from minors<\/p>

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                Timings<\/strong><\/p>

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                • Check-in from 14:00<\/li>
                • Check-out by 12:00<\/li>
                • Breakfast: 08:30 to 11:00<\/li>
                • Lunch: 12:30 to 14:30 (reservation required, paid service)<\/li>
                • Dinner: 19:30 to 21:30 (reservation required, paid service)<\/li>
                • Rooftop: 08:30 to 24:00<\/li>
                • Pool: 10:00 to 21:00<\/li>
                • Hammam: 11:00 to 19:00 (reservation required, paid service)<\/li><\/ul>

                  Massage: 11:00 to 19:00 (reservation required, paid service)<\/p>

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                  Kitchen<\/strong><\/p>

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                  The kitchen is reserved for staff use only<\/p>

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                  Accepted credit cards<\/p>

                  Visa \/ Mastercard<\/p>

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                  Free WiFi<\/strong><\/p>

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                  • High-speed fiber optic connection (100 Mbit\/s) available throughout the riad<\/li>
                  • Fast and stable connection.<\/li>
                  • For access credentials, please ask at reception<\/li><\/ul>

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                    Parking<\/strong><\/p>

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                    Should you need parking, please contact the front office before your arrival<\/p>

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                    Room key<\/strong><\/p>

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                    Please return your room key to reception upon departure<\/p>

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                    Valuables<\/strong><\/p>

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                    • A safety box is available in your wardrobe<\/li>
                    • The riad is not responsible for lost or stolen items<\/li><\/ul>

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                      For additional assistance, please speak with the front office<\/p>

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                      Prohibited items<\/strong><\/p>

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                      • Alcoholic beverages (beer, wine, and spirits).<\/li>
                      • Flammable, explosive, or hazardous materials.<\/li>
                      • Items emitting a strong odor.<\/li>
                      • Unregistered firearms or weapons.<\/li>
                      • Items of unusually large size or quantity.<\/li>
                      • Any objects related to gambling, smuggling, prostitution or other illicit activity<\/li>
                      • Illegal drugs or prohibited substances.<\/li><\/ul>

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                        Pets<\/strong><\/p>

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                        Pets are not allowed.<\/p>

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                        Smoking<\/strong><\/p>

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                        • Smoking is strictly prohibited in all rooms<\/li><\/ul>

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                          Permitted only in outdoor areas<\/p>

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                          Visitors<\/strong><\/p>

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                          • All visitors must register at the front desk before meeting the guest.<\/li><\/ul>

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                            Visitors are not allowed in the rooms between 22:00 and 07:00<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                            TERMS: hotel policy Travel insurance policy \u00a0 We recommend taking out a travel insurance policy that covers trip cancellations, flight delays, accidents, illnesses and any unforeseen events that may affect your journey. \u00a0 Cancellation policy \u00a0 Refundable rates \u00a0 Free cancellation up to 20 days…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"footnotes":""},"class_list":["post-587","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.acsameda.com\/en\/wp-json\/wp\/v2\/pages\/587","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.acsameda.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.acsameda.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.acsameda.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.acsameda.com\/en\/wp-json\/wp\/v2\/comments?post=587"}],"version-history":[{"count":4,"href":"https:\/\/www.acsameda.com\/en\/wp-json\/wp\/v2\/pages\/587\/revisions"}],"predecessor-version":[{"id":591,"href":"https:\/\/www.acsameda.com\/en\/wp-json\/wp\/v2\/pages\/587\/revisions\/591"}],"wp:attachment":[{"href":"https:\/\/www.acsameda.com\/en\/wp-json\/wp\/v2\/media?parent=587"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}